Customer Help Center Customer Service

Welcome to Our Customer Service Pages

We know that buying online makes a lot of people think twice — and rightly so: Is the website secure? Will I be able to return the products if I need to? How much will shipping cost?

The pages listed above are intended to answer these questions, as well as a few others you might have.

And remember that if you can’t find the information you need on our website, you are always welcome to give us a call at 1.800.323.6793 and speak to one of our friendly staff.

“Your customer service department is prompt, friendly, and a pleasure to work with. I just wanted to write and say thank you for such a positive purchasing experience. In a time where few companies take pride in their products, Cuddledown obviously does and it shows.”


– A & R Sumrall, Brandon, MS