How do I write a product review?

Answer:

How to Enter a Review

image of Reviews tab

Entering a review is quick and easy. Simply click on the Reviews tab or the Write a review text link on the product page for the product you would like to review, and fill out the requested information on the review webpage.

Follow the detailed steps below if you need more guidance:

If You Have the Product Number

image of search box
  1. Type the four-to-six digit product number or the product name into the search box on the upper-right-hand corner of any page, and it will bring you to the item's product page.
  2. On the item's product page, click on the Reviews tab. It is a grey tab located furthest right on the product information tabs at the top of the page. On the Reviews tab, click on the Write a review text link.
  3. A new page will open with the Product Review form for you to fill out specific to that product. Please fill in each area that is marked with an asterisk (*). After filling in all the required fields and any optional fields you wish to complete, you may also add images or video to your review.
  4. Once you have filled out the form, click the Preview button.
  5. After previewing your review, check the boxes to certify that you are above 18 years of age and have accepted the usage agreement. Then click Submit.
  6. If you wish to become a Verified Reviewer, enter your email address in the field provided on the next webpage after submitting your review. This will enable you to track all reviews that you submit.

If You Do Not Have the Product Number

  1. Log into your account by clicking here.
  2. If you do not have an account, and do not remember the product information, please contact our customer service department via Live Chat or 1-800-323-6793, and they will assist you with publishing your product review.
  3. Once logged into your account, select Order History from the navigation bar on the left-hand side. This brings you to a list of all the orders you have placed with Cuddledown. Select the order that contains the product you would like to review by clicking on its order number.
  4. This will display the item's Order Detail page. You will see all the information from your order, including a list of the products purchased in that order. Copy down the product number or the product name and then follow the directions above for If You Have the Product Number.

We are excited to hear what you have say to say, so please do come back and share a review about a Cuddledown product! Our goal is post all feedback as quickly as possible that will assist our customers in making decisions about Cuddledown products. On occasion, it may take us a number of days to publish reviews and we may not publish a review if we feel the content is not helpful or is inaccurate. Please do not hesitate to contact us if you would like to inquire on a review you submitted.

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