How do I use Live Chat?

Answer:

Live Chat allows you to communicate with Cuddledown customer service representatives at the click of a button. Simply click on the Live Chat text link located at the top of the page to the left of the shopping cart icon, wait for a representative to initiate the conversation, and type your question or comment in the popup window. Once you are done chatting, you can print the conversation or email it to yourself for later reference.

We typically offer Live Chat services between 8 am and 12am (midnight) EST daily. If the Live Chat link is not visible at the top of the screen, Live Chat may be currently unavailable.

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