How do I return my product if I am not satisfied?


If you would like to return a Cuddledown item for a refund, we've made returning your items quick and easy. Simply fill out page 2 of the packing slip and use the prepaid return label included with your order. If you are not exchanging the returned item for another product, there is a $9.50 fee for using the prepaid label. You may also ship via another method if you prefer, but we recommend that you insure your package as we cannot be responsible for returned items that are lost in the mail.

If you have lost your packing slip, you can download a blank one here.

If you do not have a prepaid label, you can ship by UPS or insured parcel post to the following address:

Cuddledown Returns Department
70 Quarry Road
Portland, ME 04103

Please be sure to insure the package. Cuddledown is not responsible for packages not received by us. To learn more, visit our comprehensive Returns and Exchanges page.

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