CUSTOMER SERVICE

Shipping Information

  • In-stock merchandise is shipped via FedEx to your local post office, who then delivers to your door
  • For delivery to PO Boxes, we can only deliver via USPS (U.S. Postal Service)
  • Be sure to include your exact street address and include your telephone number so that we can contact you if necessary.
  • Standard shipping, packing and handling methods and rates available only for delivery within the Continental U.S. and Canada.
  • Drop-ship items (beds, tables, chests, rugs, select décor and mattresses) are shipped directly from the manufacturer, and carry shipping charges in addition to the standard charges listed below. Please view the Shipping Info tab on the product's page on this website for information.

Shipping, Packing & Handling to Continental U.S. & Canada

  • Standard shipping within the Continental U.S. and Canada: 4-10 business days.
  • Standard shipping delivery is Monday-Saturday
  • Cuddledown shipping cut-off is 1:00 PM EST. Orders received after this time will be processed the following business day.
  • Orders to AK or HI via Standard Shipping take 30 days, for Expedited Shipping, please choose FedEx 2-Day Shipping.
  • All orders shipped to Canada via FedEx may incur duties, taxes and/or a brokerage fee. For more information, please contact your local Customs Office OR FedEx.
Merchandise Total Shipping Cost
$0-$40.00 $5.95
$40.01-$65.00 $9.95
$65.01-$90.00 $12.95
$90.01-$125.00 $15.95
$125.01-$150.00 $17.95
$150.01-$200.00 $19.95
$200.01-$250.00 $21.95
$250.01-$400.00 $23.95
$400.01 + 7% of order total

Get Your Package Faster with FedEx Express Shipping
(Restricted to Continental U.S. & Canada only)

Express Shipping Method Shipping Cost
FedEx 2-Day (2 business days) Add $15.00 to Standard Shipping Charge
FedEx Priority Overnight (10:30 a.m.*)
*on business days
Add $30.00 to Standard Shipping Charge
  • U.S. Postal Service is available for orders shipped to Alaska and Hawaii
  • NOTE: Shipping cut-off is 1:00 PM EST. Orders received after this time will be processed the following business day.
  • Days listed in chart indicate business days
  • Orders received after 1:00 PM EST on Friday, will not be shipped from our warehouse until Monday (meaning, even with express shipping options, the earliest arrival time would be Tuesday).
  • Saturday delivery is only available if order is received before Friday, 1:00 PM EST and is not available in all areas. Please call 1.800.323.6793 if your order is urgent.
  • All orders shipped to Canada via FedEx may incur duties, taxes and/or a brokerage fee. For more information, please contact your local Customs Office OR FedEx.

International Shipping (shipping to countries other than the U.S. & Canada)

International Shipping Method Shipping Cost
International Air Parcel Post (6 – 8 weeks) $35.00 + Standard Shipping Charge
FedEx International (5 – 7 business days) $75.00 + Standard Shipping Charge
RSS 2.0 Feeds
McAfee SECURE sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams

  • ©2013 Cuddledown Marketing, LLC