If you are not satisfied with the size or color of your item, use the prepaid return label included with your order, and the shipping is on us.
Need to return an item?
Since our products are guaranteed to fit, guaranteed to last and guaranteed to completely satisfy, we've made returning and exchanging your items quick and easy. Simply fill out the back of your packing slip and use the prepaid return label included with your order. There is a $9.50 fee for returns.
Lost your packing slip?
No problem. Include a note telling us whether you would like an exchange, credit card refund, or a check refund. Be sure to include your name, address and daytime phone number or email address so we may contact you with any questions.
Please send your returned items via prepaid or insured UPS Ground or Parcel Post to:
Cuddledown Returns Department
40 Quarry Road
Portland, ME 04103
It is really great to deal with a company that stands by their products. I got an email AND a phone call explaining the decision about my return. — C. Hatch, Provincetown, MA
