CUSTOMER SERVICE

Percent (%) Off Promotion

If you are redeeming a % off your order promotion, the following rules and exceptions apply:

Discount applies only to orders placed on our website. The discount offer cannot be combined with any other promotional offer. Discount is applied at an item level. The discount does not apply to shipping and handling charges, taxes, monogramming or gift services fees. Not applicable to previous purchases. Not applicable to any UGG® products or select pet beds. Discount will be displayed on cart. If a source code is required, the source code must be entered before the discount/promotion will be applied.

Dollar Off Promotion

If you are redeeming a dollar amount off your order promotion, the following rules and exceptions apply:

Discount is based off of total value of products. Discount applies only to orders placed on our website. The discount offer cannot be combined with any other promotional offer. Discount is applied at an order level. The discount does not apply to shipping and handling charges, taxes, monogramming or gift services fees. Not applicable to previous purchases. Not applicable to any UGG® products or select pet beds. Discount will be displayed in checkout. If a source code is required, the source code must be entered before the discount/promotion will be applied.

Free Shipping Promotion

Free Shipping is Standard Shipping. Promotion applies only to orders placed on our website and excludes all international shipments. A free shipping offer cannot be combined with any other promotional offer. Orders containing furniture, mattresses, rugs, wall art, featherbeds, mattress pads and toppers, and select pet beds do not qualify for a free shipping offer. Not applicable to previous purchases. Free Standard Shipping will be applied in checkout. If a source code is required, the source code must be entered before the discount/promotion will be applied.

Combined Free Shipping & Percent (%) Off Promotions

Adding UGG® products, select pet beds, or over-sized items such as furniture, mattresses, rugs, wall art, featherbeds, mattress pads and toppers to your order will exclude the order from combined Free Standard Shipping and Percent Off promotions. Offer(s) not applicable to previous purchases. Free Standard Shipping will be applied in checkout. If a source code is required, the source code must be entered before the discount/promotion will be applied. Percent off will be applied at an item level and display in cart.


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