Privacy & Security
Thank you for shopping at www.cuddledown.com. We ensure the privacy and security of your transactions. Your credit card number and other personal data are always treated with the highest standards of security and confidentiality.
Secure Shopping
Orders placed on our site are encrypted using Secure Socket Layer (SSL) technology*, so rest assured that your transactions are protected. With SSL implemented on the server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL-enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call 800-323-6793 and place your order over the phone. You can also print your shopping cart page and fax your order, attention: Customer Service at 207-761-1948, or mail it to:
Cuddledown
Attn: Customer Service
312 Canco Road
Portland, ME 04103
We also use a security system known as a firewall to keep your personal information from being accessed by persons outside our offices. Within Cuddledown, your information is only accessible by our staff members that value the importance of your privacy and security.
*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption, and data integrity for secure transactions. Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.
Cookies: How We Use Them
A Cookie is a small bit of data stored on your own computer used to make your shopping experience easier. Cookies must be enabled in order to use our site. We do not use cookies to store any of your personal or financial information.
We may employ other companies to provide marketing services on our behalf. With our approval, these third parties may also place cookies and Action Tags (commonly referred to as Web Beacons or GIF tags) on various pages within our web site for analysis purposes. These third-party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. These third-party companies will only have access to non-personal information about your visit or transaction, such as the URLS which lead you to and around our site, pages visited, the product(s) purchased, and the amount spent; these companies will not have access to information that will allow them to personally identify you.
The third party advertising companies may use information about your visits to this and other web sites in order to provide ads about goods and services of interest to you. If you would like more information about this practice or the process of opting out of third-party cookies, please visit the DMA.
Personal Information We Collect and How We Use It
Any information that we collect from you is only used to make your shopping experience with Cuddledown easier and more meaningful. We may keep your mailing and email addresses on file, send you copies of our mail order catalog, notify you in the future of updates or specials on our web site, or send you newsletter information that we think you will appreciate. We may also notify you of other web sites that we think you would find interesting. We sometimes make your name and address available to other reputable companies whom we deem trustworthy and whose privacy policies are consistent with ours, but we do not sell email addresses.
If at any time you would like to have your name removed from our mailing list please let us know. Likewise, if you would prefer to remain on our mailing list but not be included when we exchange our list with other companies, please let us know, we will respect your wishes. Contact us at 800-323-6793 or email us.
