CUSTOMER SERVICE

How to Order

To improve your shopping experience, we make the process as easy as possible. That's why we offer four simple ways to order your favorite Cuddledown products.

Order Online

Browse our collection of Cuddledown products and click on Add to Cart when you find an item you would like to purchase. When you're ready to checkout, click on Shopping Cart to finish the purchasing process. After making any updates or changes to your order, finalize your purchase by clicking the Checkout button.

All orders shipping to Maine or Massachusetts will be subject to the respective state sales tax as Cuddledown has a presence in both states.

Order Confirmation

Upon finalizing your purchase, you will receive a confirmation of your order and a copy will be sent to your email account. The confirmation will include your order number and the total you'll be charged.

If You Are Not Comfortable Placing Your Order Online

Cuddledown.com uses all of the most current and safest Internet security to keep your information secure. To learn more, read our privacy and security policy here. If you are uncomfortable placing your order online, please call 1.800.323.6793, or print out your selections in your shopping cart and mail, or fax using the information below.

Order by Phone

Call us anytime at 1.800.323.6793 and our friendly staff will answer your questions and take your order.

Order by Fax

Print out your selection in your shopping basket and fax your order to 1.207.761.1948. Be sure to include your method of payment, order information, and contact information.

Order by Mail

Print out your selection in your shopping cart and mail your order to:

Cuddledown
14 Yarmouth Junction
Yarmouth, ME 04096

Be sure to include your method of payment, order information, and contact information. *** Please do not send sensitive information via email ***

To Check Your Order Status

You may check your order status anytime if you have previously registered with us by clicking on My Account signing in, and selecting Order History. Or call us at 1.800.323.6793 from 8:00 am to midnight EST — or email us anytime. Emails received after midnight EST will be answered the following day.

Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express, and Discover. Items are charged to your credit card when they ship. If an item is on back order, you will not be charged until the backordered item ships.

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  • ©2013 Cuddledown Marketing, LLC