Customer Service - Cuddledown

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800-323-6793

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Welcome to Our Customer Service Pages

We know that buying online makes a lot of people think twice — and rightly so: Is the website secure? Will I be able to return the products if I need to? How much will shipping cost?

The pages listed on the left are intended to answer the above questions, as well as a few others you might have.

And remember that if you can't find the information you need on our website, you are always welcome to give us a call at 800-323-6793 and speak to one of our friendly staff.

Your customer service department is prompt, friendly, and a pleasure to work with. I just wanted to write and say thank you for such a positive purchasing experience. In a time where few companies take pride in their products, Cuddledown obviously does and it shows. — A & R Sumrall, Brandon, MS

Our products are guaranteed to fit, guaranteed to last, and guaranteed to completely satisfy. If you're not pleased, for whatever reason, we'll exchange your product or give you a refund, whichever you prefer!

We have been manufacturing all of our down comforters, pillows, and featherbeds in Maine since 1973. Over the years, we have been able to perfect our craft while harboring the same quality and values that you would expect from a traditional, hard working Maine business.

The finest natural fiber materials, exclusive designs from world-renowned mills with the craftsmanship that only comes from generations of textile expertise, matched by exceptional customer service. That's the Cuddledown Difference.